Last update: 11.3.2025

Privacy Policy

NTK Grafi (also known as NTK Gaming) values your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect the information you provide when visiting our website https://www.ntkgaming.com/ and purchasing digital support packs for our services.

1. Data Controller

Company Name: NTK Grafi / NTK Gaming
Business ID: 3137954-3
Address: Kaivokuja 1, 31620 LATOVAINIO, KANTA-HÄME, FINLAND
Website: https://www.ntkgaming.com/
Contact: grafi@grafi.fi

2. Types of Data Collected

We collect the following information from our users:

• Registration Information: When a user registers on our site, we collect details such as name, email address, and other contact information.
• Purchase Information: When purchasing digital support packs, we collect payment information but do not collect card details. Payment service providers like WooCommerce, Klarna, Google Pay, and Apple Pay handle the payment details directly.
• IP Addresses and Cookies: We use cookies and track website usage to improve the user experience. We also collect IP addresses and other information related to website usage.

3. Use of Data

The collected data is used for the following purposes:

• Identifying and communicating with users
• Providing services and processing payments
• Improving website functionality and user experience
• Complying with legal obligations

4. Sharing Data with Third Parties

We may share data with the following third parties:

• Payment Service Providers: We use third parties like WooCommerce, Klarna, Google Pay, and Apple Pay to process payments. These providers may collect and process payment data.
• Analytics and Cookies: We use cookies and third-party tools (e.g., Google Analytics) to improve website performance and user experience.

5. Data Retention

We retain customer data for as long as necessary to provide services and comply with legal requirements. Customers have the right to request the deletion of their data, and we process such requests in accordance with applicable laws.

6. Data Protection

We are committed to protecting user data and use reasonable technical and organizational measures to prevent misuse, unauthorized access, and leaks of personal data.

7. User Rights

Users have the following rights:

• Access to Data: Users can request information about the personal data we have collected.
• Data Correction: Users can request corrections to inaccurate or incomplete data.
• Data Deletion: Users can request the deletion of their personal data.
• Withdrawal of Consent: If data is collected based on consent, users can withdraw their consent at any time.
• Complaints: Users can contact data protection authorities if they believe their data is being processed unlawfully.

8. Cookies and Tracking

Our website uses cookies to enhance the user experience. Cookies are small files stored on your browser that allow the site to remember your preferences and settings. You can manage cookie usage in your browser settings.

9. Changes to Privacy Policy

We reserve the right to update this privacy policy from time to time. All changes will be published on this page with the updated date.